Retail Electronic Payments System (REPS) Monthly Statistics Updates

National Switch Statistics

The Payment Systems Department runs two mission critical systems for the continued operation of business and consumers in PNG, with the support of other departments of the bank.  The two systems are Kina Automated Transfer System (KATS) and Retail Electronic Payment System (REPS), which are operated by a dedicated group of employees who ensures their smooth operations. The inability of the payment systems, either KATS & REPS to process payments effectively and efficiently could disrupt nationwide economic activity.

What does REPS Process? 

REPS processes card-based transactions using ATMs and EFTPOS terminals.  The six members of REPS include commercial banks, microbanks and Savings and Loan organisations.  They are BSP, Westpac, Kina Bank, NCSL, MiBank and PMBL.  Any ATM or EFTPOS terminal offered by a REPS Member is open to the local debit cards offered by any other Member.  This means a card issued by any of these Members can be used at other REPS Member device making in-store payments easy and access to cash available at virtually all ATMs and EFTPOS counters in PNG. 

REPS also processes Instant Payment Transactions (IPT).  The IPT was launched in March 2021. These are a real time digital payment currently offered by the non-bank REPS members – NCSL, MiBank and PMBL.  Commercial banks will be added when they have the necessary system capabilities.

REPS is a 24/7 system.  It operates 24 hours a day, 7 days a week – every day of the year.  If people need to make a card-based payment on the weekend or after business hours REPS processes the transaction.  An important transaction offered by REPS (and local debit cards) is the EFTPOS Purchase + Cashback.  This allows people to make a card payment at a shop and get cash at the same time. 

When did REPS Go-Live? 

The Retail Electronic Payments System (REPS), with the National Switch at its core, commenced operation in 21st July 2019, with three inaugural members, namely BSP, Kina Bank and NCSL and three more institutions joined on 1st September. They were Westpac Bank, PMBL and MiBank. This brings the total of six (6) financial institutions connected to National Switch.  Another important development during the period was the acquisition of ANZ Bank Retail Customers by Kina Bank on 23rd September, which resulted to significant increase in volumes processed by the National Switch. 

REPS also processes Instant Payment Transaction (IPT) and it was launched on 28 March 2021.  The IPT’s are a real time digital payment currently offered by the non-bank REPS members – NCSL, MiBank and PMBL. This will enable member institutions to provide real time digital payments when their systems are capable of processing them.  It will also form the basis for ongoing innovations to reach more people. IPT volumes remain low as expected until the commercial banks offer them. Refer to Table 1. 

After the launch in July 2019, REPS continued to deliver improved access with minimal disruptions and processed over 55 million transactions (excluding balance enquiries), valued at K9.8 billion at the end of April 2023. 

Ongoing Developments 

The Project Team has continued to add more functions and features that will improve services for both member institutions and their customers.  Automation of disputes processing will be available in 2022 and work is underway to add more Licensed Financial Institutions as members in 2022 using Instant Payments to provide real-time digital payments any time of the day including nights and weekends. 

In addition to the National Switch REPS introduced a new multi-lateral operating agreement, fees and rules as well as updated policies to provide improved safety and stability for retail payments. 

Refer to REPS Statistics and Charts below. 

Statistics from all Participating Institutions[1]

(BSP, Kina, NCSL, WPC, MiBank & PMBL)

Total Values and Volumes Processed by National Switch

Table 1. REPS Summary Statistics

  Total Transaction Volumes IPT Values
Period  

Domestic Debit Cards

Instant Payment Transactions (IPT)  

Total (PGK)

Avg Transaction Value (PGK)
2019 4,336,050 N/A N/A N/A
2020 13,825,844 N/A N/A N/A
2021 18,118,532 211 84,751 402
2022 25,937,214 779 358,372 460
2023        
January 2,387,453 112 25,585 228
February 2,291,654 120 59,482 496
March 2,326,458 10 3,932 393
April[2] 2,136,698 5 140 28

[1] Table 1 statistics “Excludes” transactions between Kina Bank and MiBank. They are reported separately in Table 3.

[2] IPT volumes in April are significantly lower because of NCSL being isolated from REPS. This is due to a ransomware attack on NCSL in early March. NCSL is the biggest IPT sender.

Table 2.  Detailed Debit Card Statistics

PERIOD   VOLUMES

 

CUMU-LATIVE VALUES
  Automated Teller Machine (ATM) Point of Sale (POS)  

 

Charge-able

Volumes[3]

 

Chargeable Cumulative

Industry

Volumes

 

 

 Cumulative Total

Volumes

 

 

K’ Million

Month  

With- drawal

Bal Enq

(Not charged)

Cumu-lative

Bal Enq

Purch &

Cash Back

Purchase POS BI (Not Charged)        
2019
July[4] 894 483 483 870 2,836   4,600 4,600 5,083 0.92
Aug 3,204 1,998 2,481 2,847 9,721   15,772 20,372 22,853 4.39
Sept[5] 146,216 85,246 87,727 224,816 329,624   700,658 721,030 808,757 124.57
Oct 221,732 123,180 210,907 301,764 474,973   998,469 1,719,499 1,930,406 302.50
Nov 223,217 135,236 346,143 290,022 459,192   972,431 2,691,930 3,038,073 476.39
Dec 256,893 165,796 511,939 342,080 533,208   1,132,181 3,824,111 4,336,050 693.60
2020  
Jan  234,161  137,836  649,775  306,429  477,900    1,018,490  4,842,601 5,492,376 889.72
Feb 220,542 135,624 785,399 285,966 446,168   952,676 5,795,277 6,580,676 1,069.00
Mar  205,550  128,948  914,347  284,110  444,724    934,384  6,729,661 7,644,008 1,233.99
April  177,090  122,814 1,037,161  263,219  382,522    822,831 7,552,492 8,589,653 1,375.57
May  218,001  128,788 1,165,949  345,990  493,460    1,057,451 8,609,943 9,775,892 1,558.21
June 217,835 132,723 1,298,672 304,415 453,984   976,234 9,586,177 10,884,849

 

1,734.36
July 230,221 141,425 1,440,097 341,838 517,508   1,089,567 10,675,744 11,974,416 1,935.87
Aug 211,157 117,818 1,557,915 330,976 471,087   1,013,220 11,688,964 12,987,636 2,114.75
Sept  220,413  124,243 1,682,158  325,888  467,046    1,013,347 12,702,311 14,384,469 2,292.60
Oct  234,575  131,730 1,813,888  352,301  496,896    1,083,772 13,786,083 15,599,971 2,478.43
Nov  222,270  124,354 1,938,242  334,654  481,726    1,038,650 14,824,733 16,762,975 2,655.41
Dec  256,186  146,110 2,084,352  398,585  598,038    1,252,809 16,077,542 18,161,894 2,886.35
PERIOD   VOLUMES  CUMU-LATIVE VALUES
  Automated Teller Machine (ATM) Point of Sale (POS)  

 

Charge-able

Volumes

 

 

Chargeable Cumulative

Industry

Volumes

 

 

Cumula- tive Total

Volumes

 

 

K’ Million

Month  

With- drawal

Bal Enq

(Not charged)

Cumu-lative

Bal Enq

Purch &

Cash Back

Purchase POS BI (Not Charged)[6]        
2021  
Jan  229,900  119,756 2,204,108  344,458  495,472    1,069,830 17,147,372 19,351,480 3,079.70
Feb  229,218  120,483 2,324,591  342,896  488,503    1,060,617 18,207,989 20,532,580 3,271.21
Mar  212,780  122,281 2,446,872  316,775  436,765   966,320 19,174,309 21,621,181 3,437.66
April  213,711  189,900 2,636,772  313,524  431,564    958,799 20,133,108 22,769,880 3,604.95
May  234,495  248,897 2,885,669  353,257  502,008    1,089,760 21,222,868 24,108,537 3,795.76
June  245,134  316,309 3,201,978  367,031  530,511    1,142,676 22,365,544 25,567,522 4,000.65
July  269,275  381,623 3,583,601  416,505  596,269    1,282,049 23,647,593 27,231,194 4,229.70
Aug 243,622 384,434 3,968,035 412,633 586,242   1,242,497 24,890,090 28,858,125 4,442.32
Sept  246,931  411,387 4,379,422  408,782  579,157    1,234,870 26,124,960 30,504,382 4,656.01
Oct  265,908  452,659 4,832,081  457,246  602,528   1,325,682 27,450,642 32,282,723 4,884.75
Nov  265,728  473,051 5,305,132  446,094  602,752    1,314,574 28,765,216 34,070,348 5,116.71
Dec  311,348  588,296 5,893,428  550,774  762,479    1,624,601 30,389,817 36,283,245 5,425.79
2022  
Jan  262,066  121,714 6,015,142  452,842  646,098  362,073  1,361,006 31,750,823 38,125,219 5,676.17
Feb  254,110  118,243 6,133,385  454,627  608,392  375,717  1,317,129 33,067,952 39,936,308 5,915.47
Mar  274,553  130,561 6,263,946  489,300  673,996  430,744  1,437,849 34,505,801 41,935,462 6,168.31
April  262,733  128,028 6,391,974  478,545  651,921  428,307  1,393,199 35,899,000 43,884,996 6,418.36
May  269,524  138,160  6,527,315  496,403  675,537  451,609  1,441,464 37,340,464 45,916,229 6,673.99
June  283,116  132,547  6,659,862  509,166  672,766  462,751  1,465,048 38,805,512 47,976,575 6,939.53
July  279,630  134,441  6,794,303  507,239  679,200  474,107  1,466,069 40,271,581 50,051,192 7,197.70
Aug  283,333  127,860  6,922,163  534,652  739,527  509,409 1,557,512 41,829,093 52,245,973 7,468.46
Sept 324,366 141,367 7,063,530 572,592 765,272 556,009 1,662,230 43,491,323 54,605,579 7,760.18
Oct 300,744 131,226 7,194,756 556,134 753,314 536,365 1,610,192 45,101,515 56,883,362 8,034.27
Nov 331,471 140,025 7,334,781 604,748 820,992 584,272 1,757,211 46,858,726 59,364,870 8,349.65
Dec 364,614 159,868 7,494,649 682,318 952,366 693,604 1.999.298 48,858,024 62,217,640 8,725.79
2023  
Jan 303,040 129,720 7,624,369 570,867 817,663 566,163 1,691,570 50,561,416 64,605,093 9,101.93
Feb 284,690 125,069 7,749,438 549,530 774,502 557,863 1,608,722 52,158,316 66,896,747 9,433.04
Mar 281,757 128,905 7,878,343 548,708 785,599 581,489 1,616,064 53,774,380 69,223,205 9,587.99
Apr[7] 236,218 116,565 7,994,908 466,145 669,963 647,807 1,372,326 55,146,706 71,359,903 9,830.23
                       

 [3] Sum of “Withdrawals, Purchase and Cash Advance and Purchase only”, Excluding the “Balance Enquiry”

[4] On 21st July, National Switch Went-Live with BSP, Kina Bank and NCSL.

[5] In 01st September 2019, additional three institutions, Westpac, PMBL & MiBank joined the National Switch and following on 22nd September Kina Bank acquired the Retail business from ANZ Bank. This resulted to substantial increase in the volumes of transaction switched via the National Switch.

[6] Beginning year 2022 – POS BI was part of ATM BI calculations effective 29 Mar 21 to 31 Dec21. It was then captured as separate item column effective 01Jan22 under POS BI. The statistics also reveals that most cardholders use POS to check their balances instead of ATM’s.

[7] April 2023 – Over K9.8 billion was processed by the National Switch. During the same period, over 55 million (chargeable) & 16.2 million (non-chargeable) transactions.

Chart 1. REPS Charts from all participating Institutions

This chart indicates the monthly volumes by type of cards used for payment and aggregate values in K’ millions.

 NB: Monthly industry values (K’ millions) shown in this chart, when added together month by month since go-live in July 2019, will equate to the cumulative values (K’ millions) shown in the statistics table on the previous page.

In April 2021 REPS introduced the Point of Sale- Balance Inquiry (POI-BI) transaction. The figures above for ATM Bal Inquiry include the POS BI volumes from April 2021 onwards.  As this transaction has no fees it has been popular with end-customers and its impact can be seen from May onwards. 

Volumes were particularly high in the December festive season and have returned to normal trend in January.  Note as well that POS BI was effectively separated from ATM Bal Inquiry and captured as a separate line item effective Jan-2022. 

Note: The black trend-line on the graph shows POS Balance enquiry (Not chargeable) segregated and reported separately beginning in January 2022 – Refer to Table-2. April 2023 indicates a spike in the POS BI transactions due to upgrade of BSP’s Core Banking Services early April which affected BSP customers mobile banking and Internet banking services. 

 MiBank Transactions with Kina Bank

In August 2020 Kina Bank and MiBank commenced a business arrangement relating to card transactions for the MiBank customers to be routed via Kina Bank.  The arrangement means:

  1. REPS sends all MiBank card transactions to Kina Bank, who in turn sends them to MiBank;
  2. When MiBank customers use Kina Bank terminals they are routed directly to MiBank and they are not sent to REPS.

As a part of this arrangement MiBank, as the card Issuer, has agreed to have the transactions performed on Kina Bank terminals charged by BPNG in the same way as if they were processed using REPS. 

These transaction volumes are reported to BPNG every day.  Table 3 contains these statistics.  These transactions are in addition to the volumes shown in Tables 1 & 2.

Table 3. Statistics from MiBank & Kina Bank

Total Values and Volumes Processed by National Switch

PERIOD VOLUMES

 

CUMU-LATIVE VALUES  
  Automated Teller Machine (ATM) Point of Sale (POS)  

 

Charge-able

Volumes

 

 

Chargeable Cumulative

Industry

Volumes

 

 

Cumulative
Total

Volumes

 

 

K’ Million

 
Month  

With- drawal

Bal Enq

(Not charged)

Cumu-lative

Bal Enq

Purch &

Cash Back

Purchase  
2020
August  1,329  539  539  641  861  2,831  2,831  3,370  1.71  
September  1,961  883  1,422  992  1,192  4,145  6,976  8,398  4.22  
October  2,212  998  2,420  1,170  1,282  4,664  11,640  14,060  7.23  
November  2,395  1,069  3,489  1,276  1,483  5,154  16,794  20,283  10.25  
December  3,028  1,373  4,862  1,435  1,723  6,186  22,980  27,842  13.63  
                     
2021  
January 3,026 1,289 6,151 1,461 1,723 6,210 29,190 35,341 16.78  
February 3,346 1,386 7,537 1,573 1,942 6,861 36,051 43,588 20.33  
March 3,064 1,275 8,812 1,587 1,734 6,385 42,436 51,248 23.59  
April 3,365 1,330 10,142 1,626 1,772 6,763 49,199 59,341 27.08  
May 3,658 1,503 11,645 1,863 2,953 8,474 57,673 69,318 30.60  
June 3,687 1,493 13,138 2,177 2,755 8,619 66,292 79,430 34.78  
July 3,928 1,534 14,672 2,229 2,923 9,080 75,372 90,044 39.00  
August 4,206 1,580 16,252 2,599 3,120 9,925 85,297 101,459 43.90  
September  3,663  1,490  17,742  2,704  3,177  9,544  94,841 112,583 48.40  
October  4,782  1,738  19,480  3,426  3,677  11,885 106,726 126,206 53.71  
November  5,538  2,122  21,602  4,456  4,424  14,418  121,144 142,746 60.13  
December  4,791  1,682  23,284  4,259  4,633  13,683  134,827 158,111 66.45  

  

PERIOD VOLUMES  CUMU-LATIVE VALUES
  Automated Teller Machine (ATM) Point of Sale (POS)  

 

Charge-able

Volumes

 

 

Chargeable Cumulative

Industry

Volumes

 

 

Cumulative
Total

Volumes

 

 

K’ Million

Month  

With- drawal

Bal Enq

(Not charged)

Cumu-lative

Bal Enq

Purch &

Cash Back

Purchase
2022
January  5,373  1,833 25,117  4,007  4,585  13,965 148,792 173,909 73.21
February  5,938  2,199  27,316  4,618  4,858  15,414 164,206 191,522 80.48
March  7,317  3,087  28,204  5,048  5,238  17,603 181,809 212,212 87.52
April  7,456  3,028  30,344  5,144  5,375  17,975 199,784 233,215 94.49
May  8,173  3,786  31,990  6,078  6,358  20,609 220,393 257,610 102.47
June  8,054  3,347  33,691  5,484  6,142  19,680 240,073 280,637 110.49
July  8,090  3,378  43,942  5,979  6,238  20,307 260,380 304,322 118.36
August  8,601  3,599  47,541  6,590  7,501  22,692 283,072 330,613 127.53
September 9,137 3,435 50,976 6,942 7,452 23,531 306,603 357,579 136.52
October 9,381 3,588 54,564 7,615 8,694 25,690 332,293 386,857 146.78
November 9,819 3,907 58,471 7,695 9,057 26,571 358,864 417,335 157.05
December 11,131 4,817 63,288 8,498 10,828 30,457 389,321 452,609 178.66
2023
January 9,237 3,480 66,768 6,411 9,036 24,684 414,005 480,773 188.44
February 9,567 3,838 70,606 6,707 9,161 25,435 439,440 510,046 198.35
March 10,520 3,983 74,589 7,399 9,685 27,604 467,044 541,633 208.73
April 9,977 4,292 78,881 7,479 10,049 27,505 494,549 573,430 218.71

Chart 2. REPS Charts on transaction between MiBank and Kina Bank.

This chart indicates the monthly volumes by type of cards used for payment and aggregate values in K’ millions for MiBank & KINA.

NB: December 2022 monthly industry values (K’ millions) shown on chart 2 reflects high amont due to festive spending by MiBank customers compared to 2023 industry values which declined to normal values. Transaction volumes for April 2023 is normal and steady.

 Payment Systems Department

05th May 2023

Payment System

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